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662-393-8697

Towed and Impounded.
Now What?

Please review the list of frequently asked questions to help with the release of your vehicle.

FAQ'S

HOW DO I GET MY VEHICLE OUT OF IMPOUND?

OUR RELEASE HOURS ARE M-F 8:00AM-4:00PM

BEFORE GOING TO THE IMPOUND LOT. YOU WILL NEED TO CALL OUR OFFICE 662-393-TOWS(8697) M-F DURING BUSINESS HOURS OF 8:00AM-4:00OM FOR THE TOW & STORAGE FEES.

*TOW AND STORAGE FEES ARE SET BY LAW ENFORCEMENT AGENCIES.

*PLEASE NOTE THAT WE CAN ONLY RELEASE VEHICLES TO THE REGISTERED OWNER OR DESIGNATED INSURANCE AGENCY.

ONCE YOU ARRIVE TO THE IMPOUND LOT, WE WILL NEED A COUPLE OF ITEMS FROM YOU BEFORE WE CAN RELEASE YOUR VEHICLE.

•PROOF OF IDENTIFICATION (One of The Following)

•VALID DRIVER’S LICENSE

•GOVERNMENT ISSUED PHOTO ID CARD

•PASSPORT

•MILITARY ID CARD

•STATE ISSUE ID CARD

•PROOF OF OWNERSHIP (One of The Following)

•VEHICLE TITLE

•VEHICLE REGISTRATION

•VALID VEHICLE INSURANCE POLICY

WHAT IF A HOLD HAS BEEN PLACED ON MY VEHICLE?

If a “Hold” has been placed on your vehicle by any law enforcement agency, you must obtain a release from that agency before the vehicle can be released.

CAN I GET MY PERSONAL BELONGINGS OUT OF THE VEHICLE?

YES. JUST A REMINDER THAT ONLY PERSONAL BELONGINGS CAN BE REMOVED BY THE REGISTERED OWNER. BEFORE ANY PERSONAL ITEMS CAN BE RELEASED YOU WILL NEED TO SHOW PROPER IDENTIFICATION AND PROOF OF OWNERSHIP.

MY VEHICLE WAS INVOLVED IN AN ACCIDENT, CAN I RELEASE DIRECTLY TO THE INSURANCE AGENCY

•IF YOU WISH TO COLLECT ALL OF YOUR PERSONAL BELONGINGS THEN IT WOULD BE IN YOUR BEST INTEREST TO COME TO OUR IMPOUND LOT.

IN ORDER TO RELEASE THE VEHICLE TO YOUR INSURANCE AGENCY YOU WILL NEED TO REFER BACK TO FAQ #1.

CAN CHOICE TOWING TOW MY VEHICLE TO MY REPAIR SHOP?

YES.  WE WOULD BE MORE THAN HAPPY TO TOW YOUR VEHICLE TO YOUR REPAIR SHOP OF YOUR CHOICE ONCE ALL FEES ARE PAID IN “FULL”.

WHAT IF I DECIDE I DO NOT WANT MY VEHICLE AFTER IT HAS BEEN IMPOUNDED?

WE CAN DISPOSE OF YOUR VEHICLE AT NO CHARGE AS LONG AS WE RECEIVE THE KEYS AND TITLE FOR THE VEHICLE.

DOES CHOICE TOWING BUY JUNK OR ABANDONED VEHICLES?

YES. WE WILL PURCHASE JUNK OR ABANDONED VEHICLES.

PLEASE CALL OUR OFFICE 662-393-TOWS(8697) FOR A QUOTE.

WE WILL REMOVE THE VEHICLE AT NO CHARGE.

We are proud to serve Southaven, MS, Hernando, MS, Horn Lake, MS, Olive Branch, MS, Memphis, TN, as well as surrounding areas and beyond with our convenient locations.

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